Frequently Asked Questions

Simply fill out the contact form on our website or call us directly at +254 700 000 000. We'll need details about the equipment type, weight, pickup and delivery locations, and your preferred timeline. We provide detailed, transparent quotes within 24 hours of receiving your inquiry.

Yes, all our operators are fully certified and trained professionals with extensive experience in heavy equipment handling. We prioritize safety and compliance in all our operations, and our team undergoes regular refresher training to stay current with industry best practices and safety standards.

Yes, we offer 24/7 emergency equipment movement services. Whether it's an urgent factory relocation, breakdown recovery, or time-sensitive transport, our team is ready to respond quickly and efficiently. Emergency services may incur additional charges depending on the timing and complexity of the job.

We can move virtually any type of industrial equipment including manufacturing machinery, construction equipment, generators, printing presses, CNC machines, warehouse racking, containers, and more. Our fleet includes Isuzu and Mitsubishi trucks with cranes capable of lifting 1 to 30 tonnes.

For standard projects, we recommend booking at least 3-5 business days in advance. For large or complex projects involving multiple pieces of equipment or long-distance transport, 1-2 weeks notice is preferred. However, we always try to accommodate urgent requests whenever possible.

Yes, all our equipment rentals include certified operators. We do not rent equipment without operators to ensure safety and proper handling. Our operators are experienced professionals who can handle complex lifting and moving operations safely and efficiently.

Our crane services include site assessment, lift planning, crane setup and operation, rigging, and dismantling. We provide certified crane operators, riggers, and safety supervisors. We also handle all necessary permits and insurance requirements for the lift operation.

Yes, we can arrange cross-border transport to neighboring countries including Tanzania, Uganda, Rwanda, and Ethiopia. Cross-border projects require additional permits and customs documentation, which we handle as part of our comprehensive logistics service.

Yes, we offer both short-term and long-term warehousing solutions. Our secure facilities are monitored 24/7 and equipped to handle heavy industrial equipment. We provide inventory management services and can coordinate distribution when you're ready to move your equipment to its final destination.

Safety is our top priority. We follow strict safety protocols including pre-operation site assessments, detailed lift plans, proper rigging and securing, exclusion zones, safety briefings, and regular equipment inspections. All operations comply with Kenyan safety regulations and industry best practices. We maintain a 100% safety record.

Pricing is based on several factors including the type of equipment needed, weight and dimensions of the load, distance of transport, complexity of the operation, duration of the project, and any special requirements such as permits or escort vehicles. We provide detailed, itemized quotes with no hidden fees.

We accept bank transfers, M-Pesa, checks, and cash payments. For corporate clients, we offer credit terms subject to approval. A deposit may be required for large projects, with the balance due upon completion.

Yes, we offer competitive discounts for long-term contracts and recurring services. Clients who commit to monthly or quarterly service agreements receive preferential pricing. Contact us to discuss a customized package that fits your ongoing equipment movement needs.